Privacy Policy

Effective Date: [Insert Date]

COOKIES INFORMATION TECHNOLOGY CO. ("we", "our", "us"), operating as Cookies BIS, is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect personal information when you use our services, including websites, web applications, and mobile applications (collectively referred to as "Services").

1. Information We Collect

a) Information You Provide to Us:

• Account Information: When you sign up for our Services, we may collect your name, email address, phone number, and any other details required to create an account.
• Payment Information: When you make a purchase, we collect payment information necessary to process your transaction (e.g., credit card details).
• Support Requests: When you contact us for support, we may collect any information you voluntarily provide to assist with your request.

b) Information We Collect Automatically:

• Usage Information: We collect details about how you interact with our Services (e.g., pages viewed, features used, time spent on the site).
• Device Information: We may collect information about your device, including the type of device, IP address, operating system, and browser type.
• Cookies & Tracking Technologies: We use cookies and other tracking technologies to enhance your experience and collect analytics.

c) Information from Third Parties:

We may receive information from third-party services you link to or integrate with our Services, such as social media accounts or payment providers.

2. How We Use Your Information

• To Provide and Maintain Our Services: This includes processing payments, managing accounts, and ensuring the functionality of our Services.
• To Improve and Optimize Our Services: We use analytics to understand user behavior and preferences to enhance our platform.
• To Communicate with You: We may send you service-related communications (e.g., updates, account notifications) and marketing messages (if you’ve opted in).
• To Ensure Security: We use the data to detect, prevent, and respond to fraud, security breaches, or other potentially harmful activities.
• For Legal Purposes: We may use your information to comply with legal obligations or in response to legal requests.

3. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our Services (e.g., payment processors, hosting providers).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to a legal process.
• With Your Consent: We will share your information with third parties if you have given us your consent to do so.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access & Correction: You may request access to the personal data we hold about you and request corrections if necessary.
• Deletion: You may request that we delete your personal data, subject to certain legal requirements.
• Opting Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications.
• Cookies: You may modify your cookie preferences through your browser settings or using our cookie management tools (if applicable).

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

8. Children’s Privacy

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take the appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy, regardless of where the data is processed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

COOKIES INFORMATION TECHNOLOGY CO.
Email: info@cookiesbis.com
Address: King Hussein Business Park, No.5 Alkursi, Building No.23B, Ground Floor No. 12